Sustaining Employee Morale

If you have grown your company to the point of having employees and you have made good hiring decisions, you will want to keep them.  Employee turnover is expensive due to the time required to advertise, hire, and train new employees.   For most people to stay in a job, they have to feel valued and a sense of accomplishment.  The value can be monetary – you are paying them well for the job they are performing or it can be a combination of decent pay along with other incentives such as sincere praise, a sense of self-worth, or other perquisites.   As mentioned in another posting, it is part of building and maintaining important relationships; although this time, the relationships are between the employer and employee.

Years ago, Rock Hill Printing and Finishing Company (aka The Bleachery) was a big employer in the area.  Each year to show appreciation for their employees, The Bleachery held an event they called the Bleachery Christmas Tree.  According to an archived Herald article, Rock Hill Printing and Finishing started holding the event in 1944 for the five thousand children of their employees. They gave age-appropriate, inexpensive toys to the children of their employees.  It was an exciting event for the employees and their children.   I know because I was one of those children in the 1960’s who lined up to go down the row with my bag to get my toys.  The Bleachery would play popular Christmas music (Rudolph the Red-Nosed Reindeer, Here Comes Santa Claus, etc.) through speakers for the crowds.  Santa was on hand for the children to see as well.

In this example, the employer showed appreciation for their workers and help them feel satisfied with their job.  While this example may be extreme, many employers continue to provide bonuses, parties, and other incentives during the holiday season to show appreciation for their employees and help to recommit them to their work.  What perks do you give your employees or does your employer give you?

 

Learning about Coworking

Yesterday a colleague and I went to visit two sites in Charlotte, NC, as part of our research for starting an incubator and cowork space in Rock Hill, SC.  Our first stop was at Packard Place.  It is a very upscale, artsy, collaborative, and relaxed environment in which entrepreneurs and freelancers work. The website indicates Packard Place is an innovation hub. Adam Hill, Packard Place director, gave us a tour and shared information.

My education began with a new term - "hot desking" which indicates a workstation or desk that is designed to be shared by workers.  The workstation is not assigned to any one person or group.  It's available on a first come, first served basis by clients of the collaborative space.  Users bring their laptops and work wherever they can find an open space.

Desk share was another new term, for me, indicating that the desk was "assigned" to two or more people who worked varying schedules.  Packard Place has varying levels of space available for entrepreneurs, whether start-ups or existing innovative companies, in a multi-level building.

Our second visit was to Industry.  Industry is truly a coworking space and has been operating previously as LightBulb. Owner Tyler Ford just re-located the business to an old building on W. Morehead. While clients, or members, were at desks working, it was apparent that upgrades to the space are still going on.  A live, still-bound Christmas tree lying in the floor in preparation for the Tree Trimming Event for the members.  The space included an open area with desks facing each other in the middle and another row of desks lining one wall.  There were also a few private offices in varying sizes available.

Tyler was also very open to sharing information about the operation of the cowork space.  He stressed the importance of building community among the members with activities such as "Hump-Day" lunches and events. 

Even though the two sites were extremely different, they both provide collaborative work environments for independent contractors, entrepreneurs, and others who need or want a place to work outside of their home. 

I came away pretty excited about the prospect of starting such a place in our hometown.